Here at The Rugs Collection we love to hear your feedback. Have something to say? Use our contact form to send us your experiences in using The Rugs Collection. Alternatively you can email us directly on sales@therugscollection.co.uk.
Here is what our existing customers say about us:
"I wasn't sure about what type of rug I required for the reception area in our B&B, but Terry talked me though the different materials available and helped me choose a suitable hard wearing rug that makes a lovely centrepiece. Thanks! " Kevin, Southend.
"I bought one of the Abrash rugs, a hall runner and a childrens rug. Extremely friendly/helpful support when I was asking questions and the rugs are perfect. Fantastic quality (the Abrash is a lovely wool rug) and the 3D Childrens rug is an absolute hit with my 2 year old son, he loves running around and playing on it every day! And the underlay that I bought with it was amazing, I couldnt believe how well it works! Brilliant! Thanks again! " Ben, Essex.
"We are delighted with the rugs. The design and quality are superb.. We were also pleased with the quick delivery". Mrs A, Dorset
Great customer service, friendly advice very quick delivery, well recommended thank you Mrs B, Essex
The underlay we bought works really well, thank you for the advice, at last a rug that stays in one place Mrs F, Devon
At last a rug that doesn't creep thanks to underlay by the rugs collection, thanks Mr S Essex
The returns process was easy and hassle free my refund was made very promptly, thank you, will come back again Mrs L Doncaster
Dear Terry We have received the rug we ordered and are very pleased with the size and colour we finally ordered, I can't believe how fast it was delivered, thank you very much we will certainly shop online with you again, Mr & Mrs W Cheshire
Hi - rug arrived --- thrilled with it. Will get back to you later in the day; would be interested in another one exactly the same pattern and perhaps a bigger size . Mrs T Glasgow
Seller of integrity. Good comms, and would recommend to all. Mrs R. Wales R Mrs M
Brilliant underlay. Arrived next day, works great. Many thanks Kate. Essexatatee at
Delighted with product and service. Have ordered two more larger ones. Mrs S. Rutland
Again delighted with product and service. Mrs S. Rutland
Worth the wait and looking good - thank you Mrs H Somerset
Many thanks for delivering the rug so swiftly to me upon your receiving it. It was a lovely surprise to receive it on Saturday. The rug is beautiful and I am delighted with it. Ms W Dorset Ms M
Thank you for providing an excellent website, an easy ordering/payment service and prompt delivery; the whole process was smooth and easy to navigate. Mrs T Dorset Mrs M<MMMMMMMMMMMMMPurchased Metro BM-06 and it's fantastic! I'm so pleased, quality is superb, picture does not do justice, has brightened up my whole room, superquick delivery too!
Purchased Metro BM-06 and its fantastic!, I'm so pleased, quality is superb, picture does not do it justice, has brightened up my whole room, superquick delivery too.
Mrs M Plymouth
Wow, what fantastic service. Ordered on Tuesday night, delivered today (wednesday) and we absolutely love it. The quality is amazing and the rug is gorgeous. I knew from my emails when I was enquiring about the colour of a rug that you were helpful but you really deliver excellent customer service, thank you so much.Mrs H Staffs Mrs H
Purchased Metro BM-06 and it's fantastic! I'm so pleased, quality is superb, picture does not do justice, has brightened up my whole room, superquick delivery too!
Purchased Metro BM-06 and it's fantastic! I'm so pleased, quality is superb, picture does not do justice, has brightened up my whole room, superquick delivery too!
Purchased Metro BM-06 and it's fantastic! I'm so pleased, quality is superb, picture does not do justice, has brightened up my whole room, superquick delivery too!
